CRM 101 goes over the basic concepts behind Customer Relationship Management. CRM is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers, clients, and sales prospects. See exactly what is involved with this process.
Business
How Big is the Coupon Industry?
Paid Sick Days: Good or Bad Idea?
Every year the U.S. economy loses $180 billion in productivity through staff coming to work sick. When an employee is unable to take a sick day, they risk infecting coworkers and customers, are inefficient and take longer to recover. Though it may seem counterintuitive, paid sick days benefit employees and their families, employers, the economy […]
Famous Rivalries: Facebook vs. Everyone [Infographic]
Highest-Paying Work-From-Home Jobs
How Popular is the iPhone Anyway
Despite strong sales, is the iPhone the leading smartphone or the leading mobile device in the world? As the smartphone war continues to heat up with the introduction of new Android-powered devices, the smartphone market share can look different from quarter to quarter. What will an iPhone, BlackBerry, and Android owner buy next for their […]
Coffee’s Place In The Global Economy
We don’t technically need coffee to survive (though many would argue just the opposite), yet this popular pick-me-up fuels not only our daily energy levels, but the global economy as well. The coffee industry thrives in countries like Brazil, Vietnam and Colombia: the world’s leading coffee exporters. Meanwhile, coffee drinkers around the world love their […]