Refining and reinventing your supply chain can increase profits, reduce wastage, and improve customer satisfaction. No supply chain is ever perfect and there are always steps you can take in order to deliver improved performance.
CRM 101 goes over the basic concepts behind Customer Relationship Management. CRM is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers, clients, and sales prospects. See exactly what is involved with this process.