CRM101: A Novice Guide to Customer Relationship Management

CRM101: A Novice Guide to Customer Relationship Management

CRM 101 goes over the basic concepts behind Customer Relationship Management. CRM is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers, clients, and sales prospects. See exactly what is involved with this process.

CRM101: A Novice Guide to Customer Relationship Management

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